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101- Unsubscribed channel
Follow the instructions given on the TV screen
If the channel is available in your base pack but you’re not able to view it then SMS – REFRESH to 57575 from your Registered Mobile Number
If you want to know how to add the channel to your pack then SMS –
DISHTV GET
to 57575 from your Registered Mobile Number
You will receive SMS that will give you an option to upgrade or choose an a-la-carte pack which offers the desired channel.
To Register your Mobile Number SMS – DISHTV RMN
to 57575
201 - Card refresh error
This problem occurs when the Viewing Card is not paired with the Set Top Box
SMS - DISHTV 201 to 57575 from your Registered Mobile Number
Keep your STB on channel no 999 after sending the SMS
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
301 - Signal not found
Ensure that the Set Top Box is connected properly to the dishtv Antenna
In case of heavy rain, wait till rain stops to regain signal
If problem persists SMS - DISHTV 301 to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
302 - Signal unavailable
This is a temporary problem
POWER OFF-POWER ON your Set Top Box from the main power switch
If problem persists SMS - DISHTV 302 to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
303 - Re-install services
Press ‘OK’ on the remote to reinstall channels and services
If problem persists SMS - DISHTV 303 to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
401 - VC not inserted
Please insert the Viewing Card in your Set Top Box
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
402 - Faulty Viewing Card
Please pull out and then re-insert the Viewing Card in your Set Top Box.
Ensure that the Viewing Card is inserted correctly in the slot.
If problem persists SMS - DISHTV 402 to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
501 - Conditional Access
This message appears on the Movie On Demand Channel if the movie has not been ordered
To activate the movie, follow the instructions on the TV screen
If you do not get the movie within 10 minutes after sending your request SMS DISHTV CALL ME to 57575 from your Registered Mobile Number(RMN)
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN to 57575
601 - Go HD with dish TruHD
SMS - HD to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
102 - Viewing Card Deactivated
Please recharge your dishtv to avail services
Click here to know payment options (http://www.dishtv.in/payment-options.aspx)
SMS – DISHTV 102 to 57575 from your Registered Mobile Number
You will receive a call back from dishtv for instant assistance
To Register your Mobile Number SMS - DISHTV RMN
to 57575
