Change your registered mobile no. by entering the 4 digit OTP visible on your screen.
Keep your TV on and look for OTP code on your TV screen.
Recharge Offers
Terms and Conditions
Offer Period
Each offer is valid for a limited time only, as specified in the
offer details. Offers cannot be availed of before or after the
specified period.
Eligibility
Offers are available to both new and existing customers of
DishTV, subject to specific eligibility criteria as outlined in
each offer.
Redemption
To redeem an offer, customers must follow the specific
instructions provided with the offer. This may include entering
a promo code at checkout, calling our customer service line, or
visiting one of our retail locations.
Limitations
Offers are subject to availability and may be withdrawn or
amended without notice.
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Recharged Online - Amount not received
Last recharge received
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Paid On -
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This is your Registered Mobile Number
UTR Number/Online Payment Reference Number
Enter Recharge Amount
Enter Recharge Date
Is payment made through Dish TV Website / Mobile App
Click below to raise Billing rectification complaint.
Package & Channels (Price/Content/etc.)
Enter Pack/Channel Detail
Select Feedback
Price very high
Channel content not good
Channel picture & video quality not good
Others
Remarks
Dealer Overcharging
Last recharge received -
₹ Paid On -
20/11/2023
Sorry to know that you didn't have good recharge experience with Dealer. Kindly share below details with us so that we can improve our services in future.
Dealer Shop Name
Dealer Contact No
Amount given to the dealer for recharge
Amount actually recharged by dealer
Overcharged amount by the dealer
Dealer Area PIN Code
Remarks
Technician Misbehave / Overcharging
Enter Service Ticket No.
Select Feedback
Technician Misbehaviour
Overcharging by Technician
Others
Remarks
CC Connectivity issue/ Wrong or incomplete info. by CC Advisor
Call Date
Time
Feedback related
Facing issue in connecting to Customer Care Advisor
Wrong or incomplete information by CC Advisor
Others
Remarks
Related to DishTV Mobile App / Website
Select Feedback
Website Slowness Issue
All/Few Options not working properly on Website
Incorrect/Incomplete info. on website
Mobile App Slowness issue
All/few options not working properly under Mobile App
Incorrect/Incomplete info under Mobile App
Others
Remarks
Related to Recharging DishTV connection
Select Payment Method
DishTV Website or Mobile App
Dealer
Recharge Wallets – Paytm, PhonePe etc.
Others
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Temp. Deactivation- Activation & Re-activation
Minimum duration to opt Temporary deactivation service is 5 days.
There is no service charge for Temporary Deactivation, it is available at no additional cost
Enter no of days for temporary De-activation
Temp De-Activation Start Date
De-Activation End Date -
18-01-2024
Re-Activation Date -
18-01-2024
Multi to Individual
To submit multi TV to individual TV request Click Below
Your STB should be active Once your connection is converted to individual TV, it cannot be converted back to multi TV.
Select Your Vc
Android Box Upgrade
Upgrade your Dish TV connection today to enjoy the best picture and sound quality. Call us at 95017-95017.
To stop promotional calls from DishTV, please click on the button below
Reset Parental Lock Password
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Delay in Service Visit
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Remarks
If you have a query, give a missed call on 18002702102 from your RMN.
Connection Warranty status and Hardware charges
Only Re-installation
Related to Recharging DishTV connection
Re-Installation charges- Rs.250.00 (Including Re-installation Kit & GST) + Spare part charges extra (if applicable).
De-Installation charges- Rs.200.00 (Including Re-installation Kit & GST) + Spare part charges extra (if applicable).
Total Charges- Rs.450 (De-Installation charges- Rs.200 + Re-Installation charges- Rs.250 Including Re-installation Kit & GST) + Spare part charges extra (if applicable).
Let me send a technician to assist you better. Please confirm your contact details so that the technician can contact you & arrange the visit as per your convenience.
1.The channel you are unable to view should be part of your subscription.
2.Keep your Set Top Box switched ON at channel no- 96 (Dish) and click REFRESH YOUR ACCOUNT. It may take up to 15 minutes to resolve the issue
3.If problem still persist then please follow troubleshoot when in front of TV and error code is confirmed
102. Low Account Balance
1. Please RECHARGE YOUR DISH VC NO. < VC NO. > log on to www.dishtv.in. Use credit/debit card.Walk into: Nearest Recharge Outlet.
2. If already recharged please switch-off & switch On your set top box from the mains and keep it ON for 15 minutes on channel 96.
If your service do not restart in 15 minutes please give a missed call on 18002702102 from your RMN.Forgot to recharge! Give a Missed call on 1800 274 9050 to get your channels NOW. Pay in next 3 days to enjoy NON STOP TV
301. Signal Not Found
Please ensure that your Set-Top-Box is properly connected to DISH TV antenna.
To Subscribe to this Channel , SMS DISHTV GET 924 to 57575 from your Registered Mobile Number(RMN).
To Register your mobile Number, SMS Dishtv RMN <11Digit VC No.>to 57575
To allow timely updation, after ordering a channel please switch-off & switch-on your Set-Top-Box From the main power supply and keep it on channel 96 for 15 minutes.
401. Viewing Card(VC) Not Inserted
Please INSERT the dishtv Viewing Card(VC) in your Set-Top-Box.
If problem continues, SMS DISHTV 401 to 57575, from your Registered Mobile Number(RMN). To RMN, SMS DISHTV RMN <11 Digit VC No. >to 57575.
SMS DISHTV 303 to 57575 from your Registered Mobile Number(RMN).
201. Card Refresh Error
1. Your Viewing Card (VC) is not paired with the Set-Top-Box.
2. SMS DISHTV 201 to 57575, from your Registered Mobile Number(RMN). To RMN, SMS DISHTV RMN <11 Digit VC No. >to 57575.
To allow timely updation, after ordering a channel, please switch-off & switch-on your Set-Top-Box from the main power supply and keep it on channel 96 for 15 minutes.
Your current Set top Box Does not support HD services. Switch to High defination for:
1080i Resolution
5.1 Surround sound
Maximum HD Channel
Unlimited Recording
ORDER NOW AT A SPECIAL PRICE: Just Give a Missed Call on 1800-274-9511 from your RMN.
602. Upgrade Your Box
Your current set top box does not support this channel To enjoy this channel switch to HIGH DEFINATION BOX at a special price! JUST GIVE A MISSED CALL on 1800-274-9511 from your registered mobile number.
103. HD Channel not subscribed
This Channel is available in High Defination. Subscribe to this channel in HD picture quality along with 19 more HD channels at Rs. 145 per Month. SMS: DISHTV ADD 1 to 57575 from your RMN.To Register your mobile number. SMS DISHTV RMN <11DIGIT VC NO.> to 57575.
STB Not working
Please Connect the STB on other power Port.
Reboot command sent. Please wait for 10 sec once STB will restart. Also remove the viewing card from Set Top Box and reinsert it back in proper position.
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