Question 1

Where can I get a new DishTV Connection?

Accepted Answer

You can purchase a DishTV connection online on our website. If you need help in deciding which type of connection to get, you can give a missed call at1800-270-0300 .

Question 2

Is DishTV available all over India?

Accepted Answer

Yes, DishTV is now available all across India. Certain type of connections (like our smart box) may have limited availability in the city/area you live in. Please click here, to find out more.

Question 3

How DishTV is better than its competitors?

Accepted Answer

DishTV offers an unmatched HD picture quality and crystal clear sound. Our technological superiority, our reach and cost effectiveness sets us apart from our competitors. DishTV is the best and most affordable DTH service available in India.

Question 4

Where can I see a DishTV Demo?

Accepted Answer

We have a host of exciting offers running most of the time on new DishTV connections. click here to find out.

Question 5

Can I get a discount on a new DishTV connection?

Accepted Answer

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

5 year warranty only on Set-top-box unit
1 year warranty on installation
1 year warranty on LNB, Remote and Power adapter
Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

Question 6

Will I get a warranty for my new DishTV connection?

Accepted Answer

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

5 year warranty only on Set-top-box unit
1 year warranty on installation
1 year warranty on LNB, Remote and Power adapter
Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

Question 7

What hardware do I need to get?

Accepted Answer

You will require a set-top-box, a dish antenna and a remote to control the set-top-box. All this hardware comes with new DishTV connection. Installation charges and charges for cable may be extra.

Question 8

Where the dish antenna would be installed?

Accepted Answer

Dish antenna will be installed in an open area with clear visibility of the sky to receive uninterrupted signals from the satellite. It can be installed on a roof, veranda, terrace or balcony etc.

Question 9

Do I need to get separate DishTV connection for each room?

Accepted Answer

Yes, you will require a separate set-top-box for each TV. You can add upto 3 additional connections with your primary connection, at a nominal cost.

Question 10

Can I watch YouTube and other OTT programs on Dish set-top-box?

Accepted Answer

Yes, now with Dish SMRTHUB which is DishTVs Smart/connected set-top-box, you can have best of both worlds. With Dish SMRTHUB, you can watch regular TV channels along with OTT services like YouTube, Amazon Prime and Watcho.click here to know more. Subscription for OTT services, if any, have to be purchased separately.

Question 11

What is DishTV?

Accepted Answer

DishTV is India's First and Asia's Largest Direct-to-Home Digital Entertainment Service provider that brings over 500+ channels and services along with advanced value-added services to your TV set.

Question 12

How does DishTV work?

Accepted Answer

DishTV works through a set-top box (STB) and dish antenna which is installed at your home. The antenna is connected to the STB through a cable which is linked to the TV set. The STB decodes the signal from the antenna and brings your favourite channels to your TV screen.

Superior Picture Quality, just like watching a DVD
Stereophonic Sound
Capacity up to 700+ channels and services
Geographic Mobility
Uninterrupted Viewing
Video Games
Exclusive International Channels
Parental Lock Facility
Electronic Program Guide
Value Added Services

Question 13

I already have cable TV. Can I also get DishTV to work on my TV set?

Accepted Answer

No Problem! DishTV is digital and direct, that means when you choose to install DishTV, you need not disturb your cable connection, just install your own Dish, simply connect the set-top box to your existing TV, insert your personal unique Viewing Card and you are ready to go!

Infact, you can watch television without disturbing your existing cable connection in normal TV mode and DishTV in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously

Question 14

Where can I see a DishTV Demo?

Accepted Answer

You can experience the new and exciting world of DishTV through any DishTV authorized dealer. Most of the consumer durable outlets near you, are authorized DishTV dealers. You can also visit the Dealer Locator section of our website to locate a dealer near you. Click here to visit DishTV dealer locater.

Question 15

Is DishTV available all over India?

Accepted Answer

Yes, DishTV is available in all states of India. For more information, visit “DishTV dealer locator” and use your area pin code to search for your nearest DishTV dealer. Click here to visit DishTV dealer locator.

Question 16

What is the warranty period?

Accepted Answer

Your set-top-box comes with a twelve month hardware warranty. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free support after installation for 60 days.

When you book a DishTV connection you get the following Hardware/Equipment:

Dish with LNB
Set-top box and cable
Viewing Card (VC)
The set-top box with the VC will be installed in your home, connected to your TV. The Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

Question 17

What would I need to buy?

Accepted Answer

When you book a DishTV connection you get the following Hardware/Equipment:

Dish with LNB
Set-top box and cable
Viewing Card (VC)
The set-top box with the VC will be installed in your home, connected to your TV. While the Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

Question 18

Where would the dish be installed?

Accepted Answer

Ideally, it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it needs to catch satellite signals.

Question 19

I have more than one TV set at my home. Will the dish service all of them?

Accepted Answer

Yes, we have multi TV connection with the help of which you can watch DishTV on all your TVs.

https://www.dishtv.in/pages/offers/multitv-child-pack.aspx

Question 20

How much would all this cost?

Accepted Answer

DishTV is extremely affordable and offers exciting schemes. To know more click here- https://www.dishtv.in/pages/welcome/products.aspx

Question 21

What is the set-top-box replacement policy, in case of a faulty set-top-box?

Accepted Answer

Charges for replacing a faulty set-top-box:

INR 250 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Charges for Dish SMRT HUB Box Swap:

INR 700 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Refurbished set-top-box will be provided to the subscriber in case of set-top-box replacement/swap, with 180 Days warranty on swapped/refurbished set-top-box.

Question 22

I have lost/damaged my Viewing Card. How can I get a new one?

Accepted Answer

You will get new card from dealer by paying Rs. 300/- again while the deposit of the lost/damaged VC is forfeited.

Question 23

What is Universal Remote?

Accepted Answer

Introducing the DishTV Universal Remote. A versatile and hassle-free remote for both your Set-Top-Box and TV. Offered in a sleek, matte finish texture. The remote is preconfigured for all Samsung TVs, and works with TVs of all other brands too. Now, that's easy entertainment.

* Requires 2 AA Batteries

Question 24

How to synchronize universal remote with your TV?

Accepted Answer

. Place the DishTV Universal Remote on a flat surface. Take your TV remote and place it in front of the Universal Remote so that their LED lights face each other directly. The distance between the remotes should be 5cm.
•	To program the Universal Remote's TV power button, press the TV power key on the Universal Remote. The red TV Mode LED on the DishTV Remote will blink once to confirm that you can proceed.
•	Press the power key on the TV remote. The red TV Mode LED on the Universal Remote will blink twice to confirm that it has learned the command.
•	You can follow the same process for VOL UP/DOWN. MUTE, SOURCE & Navigation(UP/DOWN/LEFT/RIGHT/OK).
•	To save the learned commands, press the TV power key on the Universal Remote until the red TV Mode LED blinks thrice.

Question 25

Recharge through UPI

Accepted Answer

देश में कैशलेस ट्रांज़ैक्शन को बढ़ावा देने के लिए, अब डिशटीवी सब्सक्राइबर किसी भी यूनिफाइड पेमेंट इंटरफेस ऐप (एक सिंगल विंडो मोबाइल पेमेंट सिस्टम जिसे नेशनल पेमेंट्स कॉर्पोरेशन ऑफ इंडिया द्वारा लांच किया गया है) या अनस्ट्रक्चर्ड सप्लीमेंट्री सर्विस डेटा (यूएसएसडी) के जरिए अपना सब्सक्रिप्शन रीचार्ज कर सकते हैं. यूपीआई या यूएसएसडी के माध्यम से अपना डिशटीवी सब्सक्रिप्शन रीचार्ज करने के लिए आप नीचे दिए गए चरणों का पालन कर सकते हैं: चरण 1: ऐप स्टोर या प्ले स्टोर से BHIM/ICICI पॉकेट आदि जैसे किसी भी यूपीआई सक्षम ऐप को डाउनलोड करें. स्टेप 2: रजिस्टर करके अपना यूनीक पिन बनाएं. स्टेप 3: अपने ऐप में यूपीआई टैब/आइकन पर क्लिक करें. स्टेप 4: भेजें/पेमेंट करें टैब पर क्लिक करें. चरण 5: अपना ट्रांज़ैक्शन पूरा करने के लिए भुगतान एड्रेस दर्ज करें, जो होगा DishTV. <VC number> @ICICI अपना ट्रांजैक्शन पूरा करने के लिए.

Question 26

Recharge Online

Accepted Answer

Now instantly Recharge your DishTV subscription using Credit Card, Debit Card and Net-Banking. You can also pay using Wallets & UPI enabled apps. Simply download the DishTV app from Google Playstore and pay your bills instantly.

Recharge Now

Question 27

DishTV Home Pick

Accepted Answer

अपने घर पर डिशटीवी रीचार्ज की सुविधा पाएं. बस एसएमएस करें से <57575> अपने रजिस्टर्ड मोबाइल नंबर से और इस सेवा का लाभ उठाएं. इस सेवा के लिए न्यूनतम रीचार्ज राशि है रु. 1500/-. *यह सर्विस केवल चुनिंदा शहरों में उपलब्ध है, अधिक सहायता के लिए कृपया हमें 95017-95017 पर कॉल करें

Question 28

Recharge through Dealer

Accepted Answer

Just visit your nearest DishTV dealer and recharge your connection.

लॉग-इन करें

आपके रजिस्टर्ड मोबाइल नंबर पर भेजा गया ओटीपी दर्ज करें.

चैनल जोड़ें/हटाएं

नए पैक्स के सुझाव

सभी पैक के बारे में जानें

आपकी गाइड

Dish HD

DishSMRT HUB

डिशटीवी एसटीबी डोंगल

डिशटीवी की

DISH TV UNIVERSAL REMOTE

हमसे संपर्क करें

तुरंत सहायता

अपना अकाउंट रीफ्रेश करें

अपनी शिकायत को ट्रैक करें

बॉक्स सर्विस प्लान

Dish TV Smart+

चैनल गाइड

अक्सर पूछे जाने वाले प्रश्न

हमें फॉलो करें

प्रोडक्ट

पैक व चैनल

सहायता पाएं

सर्विसेज़

कंपनी