Question 1

Where can I get a new DishTV Connection?

Accepted Answer

You can purchase a DishTV connection online on our website. If you need help in deciding which type of connection to get, you can give a missed call at1800-270-0300 .

Question 2

Is DishTV available all over India?

Accepted Answer

Yes, DishTV is now available all across India. Certain type of connections (like our smart box) may have limited availability in the city/area you live in. Please click here, to find out more.

Question 3

How DishTV is better than its competitors?

Accepted Answer

DishTV offers an unmatched HD picture quality and crystal clear sound. Our technological superiority, our reach and cost effectiveness sets us apart from our competitors. DishTV is the best and most affordable DTH service available in India.

Question 4

Where can I see a DishTV Demo?

Accepted Answer

We have a host of exciting offers running most of the time on new DishTV connections. click here to find out.

Question 5

Can I get a discount on a new DishTV connection?

Accepted Answer

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

5 year warranty only on Set-top-box unit
1 year warranty on installation
1 year warranty on LNB, Remote and Power adapter
Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

Question 6

Will I get a warranty for my new DishTV connection?

Accepted Answer

Yes you will get warranty with your new DishTV connection. Details of the warranty offered are as listed below:

5 year warranty only on Set-top-box unit
1 year warranty on installation
1 year warranty on LNB, Remote and Power adapter
Note: To avail the benefits of the warranty offered as described above, the customer must ensure that the connection is not de-active for a period of more than 30 days at a stretch.

Question 7

What hardware do I need to get?

Accepted Answer

You will require a set-top-box, a dish antenna and a remote to control the set-top-box. All this hardware comes with new DishTV connection. Installation charges and charges for cable may be extra.

Question 8

Where the dish antenna would be installed?

Accepted Answer

Dish antenna will be installed in an open area with clear visibility of the sky to receive uninterrupted signals from the satellite. It can be installed on a roof, veranda, terrace or balcony etc.

Question 9

Do I need to get separate DishTV connection for each room?

Accepted Answer

Yes, you will require a separate set-top-box for each TV. You can add upto 3 additional connections with your primary connection, at a nominal cost.

Question 10

Can I watch YouTube and other OTT programs on Dish set-top-box?

Accepted Answer

Yes, now with Dish SMRTHUB which is DishTVs Smart/connected set-top-box, you can have best of both worlds. With Dish SMRTHUB, you can watch regular TV channels along with OTT services like YouTube, Amazon Prime and Watcho.click here to know more. Subscription for OTT services, if any, have to be purchased separately.

Question 11

What is DishTV?

Accepted Answer

DishTV is India's First and Asia's Largest Direct-to-Home Digital Entertainment Service provider that brings over 500+ channels and services along with advanced value-added services to your TV set.

Question 12

How does DishTV work?

Accepted Answer

DishTV works through a set-top box (STB) and dish antenna which is installed at your home. The antenna is connected to the STB through a cable which is linked to the TV set. The STB decodes the signal from the antenna and brings your favourite channels to your TV screen.

Superior Picture Quality, just like watching a DVD
Stereophonic Sound
Capacity up to 700+ channels and services
Geographic Mobility
Uninterrupted Viewing
Video Games
Exclusive International Channels
Parental Lock Facility
Electronic Program Guide
Value Added Services

Question 13

I already have cable TV. Can I also get DishTV to work on my TV set?

Accepted Answer

No Problem! DishTV is digital and direct, that means when you choose to install DishTV, you need not disturb your cable connection, just install your own Dish, simply connect the set-top box to your existing TV, insert your personal unique Viewing Card and you are ready to go!

Infact, you can watch television without disturbing your existing cable connection in normal TV mode and DishTV in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously

Question 14

Where can I see a DishTV Demo?

Accepted Answer

You can experience the new and exciting world of DishTV through any DishTV authorized dealer. Most of the consumer durable outlets near you, are authorized DishTV dealers. You can also visit the Dealer Locator section of our website to locate a dealer near you. Click here to visit DishTV dealer locater.

Question 15

Is DishTV available all over India?

Accepted Answer

Yes, DishTV is available in all states of India. For more information, visit “DishTV dealer locator” and use your area pin code to search for your nearest DishTV dealer. Click here to visit DishTV dealer locator.

Question 16

What is the warranty period?

Accepted Answer

Your set-top-box comes with a twelve month hardware warranty. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free support after installation for 60 days.

When you book a DishTV connection you get the following Hardware/Equipment:

Dish with LNB
Set-top box and cable
Viewing Card (VC)
The set-top box with the VC will be installed in your home, connected to your TV. The Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

Question 17

What would I need to buy?

Accepted Answer

When you book a DishTV connection you get the following Hardware/Equipment:

Dish with LNB
Set-top box and cable
Viewing Card (VC)
The set-top box with the VC will be installed in your home, connected to your TV. While the Dish will be fixed outside on a Roof/Terrace/Veranda/Lawn- wherever it can face the direction of the satellite without any disruption/blockage in between. The installation is done by our experts.

Question 18

Where would the dish be installed?

Accepted Answer

Ideally, it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it needs to catch satellite signals.

Question 19

I have more than one TV set at my home. Will the dish service all of them?

Accepted Answer

Yes, we have multi TV connection with the help of which you can watch DishTV on all your TVs.

https://www.dishtv.in/pages/offers/multitv-child-pack.aspx

Question 20

How much would all this cost?

Accepted Answer

DishTV is extremely affordable and offers exciting schemes. To know more click here- https://www.dishtv.in/pages/welcome/products.aspx

Question 21

What is the set-top-box replacement policy, in case of a faulty set-top-box?

Accepted Answer

Charges for replacing a faulty set-top-box:

INR 250 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Charges for Dish SMRT HUB Box Swap:

INR 700 Box Swap Charges (if set-top-box is out of warranty period) + INR 200 Technician Visit Charges (if Technician Visit is out of warranty period) + Hardware charges (if any)

Refurbished set-top-box will be provided to the subscriber in case of set-top-box replacement/swap, with 180 Days warranty on swapped/refurbished set-top-box.

Question 22

I have lost/damaged my Viewing Card. How can I get a new one?

Accepted Answer

You will get new card from dealer by paying Rs. 300/- again while the deposit of the lost/damaged VC is forfeited.

Question 23

What is Universal Remote?

Accepted Answer

Introducing the DishTV Universal Remote. A versatile and hassle-free remote for both your Set-Top-Box and TV. Offered in a sleek, matte finish texture. The remote is preconfigured for all Samsung TVs, and works with TVs of all other brands too. Now, that's easy entertainment.

* Requires 2 AA Batteries

Question 24

How to synchronize universal remote with your TV?

Accepted Answer

. Place the DishTV Universal Remote on a flat surface. Take your TV remote and place it in front of the Universal Remote so that their LED lights face each other directly. The distance between the remotes should be 5cm.
•	To program the Universal Remote's TV power button, press the TV power key on the Universal Remote. The red TV Mode LED on the DishTV Remote will blink once to confirm that you can proceed.
•	Press the power key on the TV remote. The red TV Mode LED on the Universal Remote will blink twice to confirm that it has learned the command.
•	You can follow the same process for VOL UP/DOWN. MUTE, SOURCE & Navigation(UP/DOWN/LEFT/RIGHT/OK).
•	To save the learned commands, press the TV power key on the Universal Remote until the red TV Mode LED blinks thrice.

Question 25

Recharge through UPI

Accepted Answer

நாட்டில் கேஷ்லெஸ் பரிவர்த்தனைகளை ஊக்குவிக்கும் விதத்தில், டிஷ்டிவி சப்ஸ்கிரைபர்கள் இப்போது தங்களுடைய சப்ஸ்கிரிப்ஷனை எந்த ஒரு யுனிஃபைடு பேமெண்ட் இன்டர்ஃபேஸ் செயலி வழியாகவும் (இந்திய தேசிய பேமெண்ட் கார்ப்பரேஷன் தொடங்கிய ஒரு சிங்கிள் விண்டோ மொபைல் பேமெண்ட் சிஸ்டம்) அல்லது அன்ஸ்ட்ரக்சர்டு சப்ளிமெண்டரி சர்வீஸ் டேட்டா (யுஎஸ்எஸ்டி) வழியாகவும் ரீசார்ஜ் செய்யலாம். யுபிஐ அல்லது யுஎஸ்எஸ்டி மூலம் உங்கள் டிஷ்டிவி சப்ஸ்கிரிப்ஷனை ரீசார்ஜ் செய்ய நீங்கள் பின்பற்றக்கூடிய படிநிலைகள் கீழே கொடுக்கப்பட்டுள்ளன: செயலி: படிநிலை 1: ஆப் ஸ்டோர் அல்லது பிளே ஸ்டோரில் இருந்து பீம்/ஐசிஐசிஐ பாக்கெட் போன்ற எந்தவொரு யுபிஐ செயல்படுத்தப்பட்ட செயலியையும் பதிவிறக்கம் செய்யவும். படி 2: பதிவு செய்து உங்களுடைய தனித்துவமான பின்-ஐ உருவாக்கவும். படி 3: உங்களுடைய செயலியில் யுபிஐ டேபை/ஐகானை கிளிக் செய்யவும். படி 4: அனுப்பு/பணம் செலுத்துக டேபை கிளிக் செய்யவும். படிநிலை 5: பேமெண்ட் முகவரியை உள்ளிடவும், இது டிஷ்டிவி ஆக இருக்கும். <VC number> @ICICI உங்கள் பரிவர்த்தனையை நிறைவு செய்ய.

Question 26

Recharge Online

Accepted Answer

Now instantly Recharge your DishTV subscription using Credit Card, Debit Card and Net-Banking. You can also pay using Wallets & UPI enabled apps. Simply download the DishTV app from Google Playstore and pay your bills instantly.

Recharge Now

Question 27

DishTV Home Pick

Accepted Answer

உங்களுடைய வீட்டில் இருந்தவாறு டிஷ்டிவி ரீசார்ஜ் செய்யும் வசதியைப் பெறுங்கள். உங்களுடைய பதிவு செய்யப்பட்ட மொபைல் எண்ணிலிருந்து என டைப் செய்து <57575> உங்களுடைய பதிவு செய்யப்பட்ட மொபைல் எண்ணிலிருந்து அழைத்து இந்த சேவையைப் பெறவும். இந்த சேவையை பெறுவதற்கு தேவையான குறைந்தபட்ச ரீசார்ஜ் தொகை ₹ 1500 ஆகும்/-. *இந்த சேவை தேர்ந்தெடுக்கப்பட்ட நகரங்களில் கிடைக்கும், கூடுதல் தகவல்களுக்கு, தயவுசெய்து இந்த எண்ணில் எங்களைத் தொடர்பு கொள்ளவும் 95017-95017

Question 28

Recharge through Dealer

Accepted Answer

Just visit your nearest DishTV dealer and recharge your connection.

உள்நுழைக

உங்கள் பதிவுசெய்த மொபைல் எண்ணிற்கு அனுப்பிய ஓடிபி-ஐ உள்ளிடவும்.

சேனல்களை சேர்க்கவும்/நீக்கவும்

ஒரு புதிய பேக் பரிந்துரைக்கப்படுகிறது

அனைத்து பேக்குகளையும் ஆராயுங்கள்

உங்கள் வழிகாட்டி

Dish HD

DishSMRT HUB

DISHTV SMART+ எஸ்டிபி டாங்கிள்

DISHTV SMART+ டிவி கீ

DISH TV UNIVERSAL REMOTE

தொடர்புகொள்ள

விரைவான உதவி

உங்கள் புகாரை கண்காணிக்கவும்

உங்கள் கணக்கை புதுப்பியுங்கள்

Dish TV Smart+

சேனல் கைடு

அடிக்கடி கேட்கப்படும் கேள்விகள்

எங்களை பின் தொடர

தயாரிப்புகள்

பேக் & சேனல்

உதவி பெறுங்கள்

சேவைகள்

நிறுவனம்