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DTH India, Digital TV, DTH Services| Dish TV

Technician App Privacy Policy

Information Collected

In general, you can download this Application ('App') without seeking our permission as per your requirement. Some other information collected by our server includes the Internet Protocol (IP) addresses of the visitor's mobile/handset which connects it to the internet. Our servers collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this App where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address, etc. We also collect information regarding your device, device location. This App is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children

Use of collected Information

Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve its content.

When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request (such as to receive newsletters). This information may be shared with other DishTV is group companies businesses, but only if necessary to fulfil your request or for related purposes.

The information collected from you may also be helpful in relation to the services offered by us on our App and also to anticipate and resolve problems with any goods or services supplied to you. Your information is also helpful in administering or otherwise carrying out our obligations in relation to any agreement you have with us and to create products and service to meet your needs. We also use your information to process and respond to requests, improve our operations and communicate with visitors about our products, services and businesses.

The information collected about your device location is used to access and verify the information provided by you in relation to the services provided by you to our subscribers, in order to measure and enhance subscriber's interest in our Services. This also helps us to resolve disputes that may be raised by the subscribers in relation to the services provided by you.

In addition, we may have collected similar information from you in the past. By entering this App you are consenting to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given your permission for the processing of your personal data as set out in this policy.

We may share the personal information you provide with other companies we have hired to provide services for us. These companies - our vendors - are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

We may disclose information collected from you, if required to do so by law or the Government where such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, government officials that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. If such a transaction occurs that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your information.

If you register with one of DishTV's business units online, they may use this information to provide you with custom information about DishTV's offerings in support of your business needs. You should review the privacy policy associated with that DishTV business' App for further information about that DishTV business' privacy practices. For example, a technology called cookies may be used to provide you with tailored information. A cookie is a tiny element of data that an App can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. You may set your browser to notify you when you receive a cookie.

Kindly, note that we do not have access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make the payment using your card/ internet banking through the App, all requisite transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer (bank) for obtaining an authorization. At no time during the time of transaction or thereafter does we have access to, or store, your complete card account information.

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